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Frequently Asked Questions

Which soaps are best to treat dry skin?
Lavender, Tea Tree, Turmeric and Honey 

Which soaps are best for eczema?
Tea Tree and Lavender

Can I use Ro's Body Naturals soap on my face?
Yes, you can! :)

Which soaps can be used on sensitive skin?
Lavender and [sometimes] Tea Tree--depending on your skin-type

Which soaps are best for oily skin?

When the body butter arrived, the jar was only half full?
Our body butter is whipped to a fluffy consistency, which requires air to be incorporated into the mixture. If the body butter sits for too long in a hot environment, it will melt due to being made with oils and butters. You can put the butter in the refrigerator to solidify it.
*Although this has been a rare occurrence, please be advised that this is a risk you take when ordering the body butter in the summer months.

When will I receive my order?
Please allow 3–5 business days (Monday–Friday)-- unless noted otherwise.

How do I track my order?
When you place your order you receive an order confirmation, with access to your account details. Once the order is processed and fulfilled you will receive a notification with tracking number.
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